Frequently Asked Questions
Everything you need to know about your Musky Shop experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
Musky Shop is committed to ethical fashion. We prioritize organic cotton and recycled polyester in our collections to minimize our environmental footprint.